Legal notice, terms and privacy

Legal notice

Information pursuant to Section 5 DDG (German Digital Services Act)

VAT identification number under Section 27a UStG (German VAT Act)

DE184209304

Contact

Phone: +49 (0) 6897 680431
Email: portal@friedhof.city

Responsible for content

Olaf Strobel, address as above.

Terms and conditions

Last updated: 10 October 2026

1. Scope and contracting party

The contracting party for use of IMTO Network is Olaf Strobel, Am Bahnhof 1, 66287 Quierschied, Germany (IMTO). These terms apply to platform use where agreed when concluding the contract. The service is exclusively for businesses acting in their commercial or independent professional capacity within Section 14 BGB, legal entities under public law and special funds under public law. IMTO does not contract with consumers.

The free access request does not conclude a contract, book transport or automatically create an account. Use requires personal review, a separate access agreement and activation. Individual agreements take precedence over these terms.

2. No statutory consumer right of withdrawal

IMTO is exclusively for business and institutional use (B2B). Private individuals and consumers cannot request access. These contracts do not carry a statutory consumer right of withdrawal under Sections 312 and 312g of the German Civil Code (BGB). Statutory termination and rescission rights and the right to withdraw data-protection consent remain unaffected.

3. Services and transport contracts

IMTO provides a digital platform for case management, coordination, awards and documentation. Scope and conditions follow the relevant agreement. IMTO does not perform transport itself. Appointed funeral or transport companies provide transport under separate contracts. These terms govern IMTO’s services and do not replace transport partners’ terms. IMTO remains responsible for its own contractual duties.

4. Case fee

Access requests, personal review and activation are free. The agreed IMTO case fee becomes due in full once per case at the first binding award. For tenders it is a percentage of the awarded provider price; direct awards use the dispatch company’s fixed case fee. The amount and payer are shown and confirmed before award. The assigned dispatch company pays, otherwise the business or institutional ordering client. Transport partners receive their agreed price without deduction of the IMTO fee. Billing is separate and linked to the case; payment terms and VAT follow the relevant agreement and applicable law.

5. User duties

Users provide accurate business, representation and assignment details, protect their credentials and inform IMTO of suspected misuse. They may submit only data and documents they are authorised to use. Responsible parties must check required permits, original documents and transport prerequisites. An IMTO status or document entry does not replace an official permit or examination of an original. Personal data is processed under applicable data-protection rules and any required agreements.

6. Liability and case-fee cap

IMTO’s liability is unlimited for intent and gross negligence, culpable injury to life, body or health, fraudulent concealment of a defect, within the scope of an express guarantee and for other mandatory statutory liability, including under the German Product Liability Act.

For ordinary negligence in breach of an essential contractual duty, IMTO is liable for damage typical of the contract and foreseeable at its conclusion. Essential duties are those that enable proper performance of the contract and on whose fulfilment the contracting party may normally rely. The following case-fee cap does not apply to this liability.

For other case-related damage caused by ordinary negligence, IMTO’s total liability per affected case is capped at the agreed IMTO case fee excluding VAT. Only the IMTO fee counts, not the transport price. The preceding exceptions remain unaffected. These liability rules also apply to IMTO’s legal representatives and persons assisting its performance. This damages cap does not limit claims for performance, price reduction or refund of a fee that was not owed.

7. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory statutory rules remain unaffected. The German text is the governing contractual version; other language versions are for information. If a provision is invalid, statutory rules apply and the remainder of the contract continues subject to Section 306 BGB. Changes apply to existing contracts only where validly agreed.

IMTO and friedhof.city

Liability for content and links

Content is prepared with care, but no guarantee is given for its accuracy, completeness or currency. Operators of external websites are solely responsible for their content. Links will be removed when a specific infringement becomes known.

Copyright

Content and works created for this website are protected by German copyright law. Use beyond statutory limitations requires the prior consent of the relevant rights holder.

Privacy policy

1. Controller

The controller for personal data processed on imto-network.com is Olaf Strobel, Am Bahnhof 1, 66287 Quierschied, Germany. Contact: portal@friedhof.city.

2. Website delivery and server logs

When the website is accessed, the hosting provider processes technically necessary data, including IP address, time, requested address, referrer, browser and operating-system information and HTTP status. This supports secure, stable and error-free delivery and the prevention of misuse. The legal basis is Article 6(1)(f) GDPR. Logs are retained only for as long as required for operation, security and troubleshooting, unless a legal obligation or specific security incident requires longer retention.

3. Cookies, analytics and external content

This website currently sets no cookies and uses no analytics, advertising or tracking services. It does not load external web fonts, videos, social-media pixels or third-party iframes.

4. Local browser settings

Your selected language is stored in local storage under imto-site-language. Confirmation of the cookie and privacy notice is stored under imto-cookie-notice-v1 so that it does not reappear on every page view. Both entries are used solely for expressly requested website functions (Section 25(2)(2) TDDDG) and can be deleted through your browser’s website-data settings.

Access request

Data processed

When requesting access, we process the selected role, your name, business or organisation and confirmation of business or institutional use, email address, country and message, plus the optional telephone number and register or VAT details. Do not enter health data, case data or data relating to deceased persons.

Purpose and legal basis

Data is used solely to review the requested access, verify the business or organisation and contact you. The legal bases are your consent under Article 6(1)(a) GDPR and, where the request concerns cooperation or a contract, Article 6(1)(b) GDPR.

Transmission and recipients

The request is checked on the server and sent by email to the IMTO coordination team at friedhof.city. This does not create an account. Access is limited to staff handling the review and technically necessary hosting and email providers acting within their respective roles.

Misuse prevention

An invisible check field, the time spent completing the form and a pseudonymised identifier derived from the IP address with a timestamp are used to limit automated or repeated requests. The legal basis is Article 6(1)(f) GDPR; our legitimate interest is the security and availability of the form.

Retention and withdrawal

Request data is retained until the review and related communication are complete. It is then deleted when the purpose no longer applies and no statutory retention or evidence requirement or legitimate claim prevents deletion. Consent may be withdrawn for the future at any time by emailing portal@friedhof.city.

Your data-protection rights

Subject to the GDPR, you have rights including access, rectification, erasure, restriction, data portability and objection to processing based on legitimate interests. You may also lodge a complaint with a data-protection supervisory authority.

Encryption and external links

This website is transmitted using TLS encryption. Links to friedhof.city and app.imto-network.com are opened only when you click them; their respective privacy information then applies.

Changes

These notices will be updated when functions, service providers or legal requirements change. The version published on this page is the current version.