IMTO Network
Case intake, costing, awards, driver and tour coordination, documents and handovers: an overview of the IMTO app’s work areas.
The award determines the partner. They organise driver and vehicle. Transport updates and handovers add to the case.
Documents support multiple steps. Digital documents and their status stay with the case. Physical original handovers are recorded separately.
Dispatch and authorised clients enter route, dates, contacts, priority and special requirements. The case record links these details to subsequent steps. Military cases have additional fields. Required details and transport prerequisites must be checked for each assignment.
Tenders show a reduced transport requirement. Partners submit bids with price, proposed dates and depot. The award workflow accounts for responsible dispatch or the direct client. Award links the bid to the case; an open tender is not yet an assignment.
Transport legs link pickup, destination and participating providers. Partners assign active drivers from their organisation. Actual depots are managed with addresses and selected for bids or trip starts. Confirmed statuses and reported delays support coordination; they do not replace automatic tracking.
Document entries distinguish processing status, required physical originals and intended visibility. Participants can record receipt, review and confirmation of originals. These statuses are not automatic official authenticity checks. Views depend on role and status; required originals still need separate attention.
The mobile cockpit accompanies assigned trips from depot through pickup and handover to return. Drivers record mileage, waiting times and deviations at the intended step. They receive access through their organisation. Starting a new trip requires an actual site.
For certain handovers, a recipient can confirm via a separate QR/handover link without an app account. The final handover records recipient, document list, confirmations, signature and mileage. Assigned driver and transport status are checked server-side. Confirmation does not replace required approval.
Keep track of costs: your case file and cockpit show your IMTO fee and payment status. You receive a separate invoice linked to the case number.
The case timeline links recorded events and processing states. For certain changes, the backend also writes logs with verified user identity, role, organisation and time. These records support questions and internal clarification. This does not promise certified or legally indisputable archiving.
Tasks, issues, notes and notifications keep clarification needs linked to the case. After award, the client can request a correction; the participating partner responds and responsible coordination decides within the intended workflow. Case-related partner contacts support necessary personal coordination.
IMTO operates the platform and coordination network. The appointed partner performs the transport. The parties check each assignment’s prerequisites, required releases and original documents. An app status does not replace an official decision. The five interface languages do not translate document contents.
