01Funeral dispatch teams and coordination centres
You coordinate assignments, request bids and need to act when plans change. IMTO brings together case intake, costing, approvals, awards and confirmed transport updates. Open issues stay linked to the relevant case.
In the dispatch cockpit you manage work queues, assign partners and drivers and follow issues needing clarification. Organisation-based access accounts for the assigned dispatch organisation. Changes after award can be coordinated through a correction workflow.
View the dispatcher workflowHave dispatch access reviewed
02Funeral service providers and transport partners
You want to assess assignments, submit clear bids and execute them from your actual sites. IMTO connects reduced tender views, bids, assignments and mobile trip records. A tender is not the complete case record.
After approval, complete your business profile and add at least one depot with its full address. Bids and new trip starts require a site. Assign active drivers from your organisation; they record status, mileage, waiting times and handovers.
View the transport-partner workflowIMTO funeral provider pool →
Apply to join as a transport partner
03Military, public-sector and institutional organisations
When a transfer requires specific references, contacts or documents, these need to stay linked to the assignment. IMTO provides additional fields for military cases and structured recording of document requirements and custody transfers.
Describe your organisation’s responsibilities and required scope in the access request. IMTO reviews the appropriate access personally. The platform does not replace institutional responsibilities or required approvals, nor does it guarantee suitability for every procedure.
Have institutional access reviewed
04Bereaved families and private clients
In a difficult situation, a clear overview helps: Which details are missing? Is an estimate ready for a decision? Which transport status has been confirmed? The client area supports order intake, intended approvals and following your own assignment.
First request support and suitable access. The public form is not case intake or a transport booking. Do not send details about the deceased person or health information there. The actual transfer is clarified with the responsible professional partners.
Request support and access
Drivers receive access through their organisation. They do not submit an independent business access request.