01Funeral dispatch teams and coordination centres
You coordinate assignments, request bids and need to act when plans change. IMTO brings together case intake, costing, approvals, awards and confirmed transport updates. Open issues stay linked to the relevant case.
In the dispatch cockpit you manage work queues, assign partners and drivers and follow issues needing clarification. Organisation-based access accounts for the assigned dispatch organisation. Changes after award can be coordinated through a correction workflow.
View the dispatcher workflowFree access. Personal assistance.
Access is free. An IMTO network fee arises only when an assignment is awarded on a binding basis. The amount and who pays are clearly shown before award.
Funeral service providers and transport partners
Participation is free for funeral businesses carrying out the service. Offer your own prices and terms. We guide your admission by phone or email; the IMTO network fee is paid by dispatch or the client only at binding award.
You want to assess assignments, submit clear bids and execute them from your actual sites. IMTO connects reduced tender views, bids, assignments and mobile trip records. A tender is not the complete case record.
After approval, complete your business profile and add at least one depot with its full address. Bids and new trip starts require a site. Assign active drivers from your organisation; they record status, mileage, waiting times and handovers.
View the transport-partner workflowIMTO funeral provider pool →
Join the IMTO funeral provider pool for freePersonal assistance throughout.
Funeral businesses and transport partners carrying out the service pay no IMTO network fee. Dispatch or the client pays the fee only when an assignment is awarded on a binding basis.
Military, public-sector and institutional organisations
When a transfer requires specific references, contacts or documents, these need to stay linked to the assignment. IMTO provides additional fields for military cases and structured recording of document requirements and custody transfers.
Describe your organisation’s responsibilities and required scope in the access request. IMTO reviews the appropriate access personally. The platform does not replace institutional responsibilities or required approvals, nor does it guarantee suitability for every procedure.
Free access. Personal assistance.
Access is free. An IMTO network fee arises only when an assignment is awarded on a binding basis. The amount and who pays are clearly shown before award.
Private clients and bereaved families
If you need help with a national or international mortuary transfer, contact a funeral dispatch team or a funeral service provider offering coordination services. They will discuss the requirements, costs and arrangements with you.
IMTO is exclusively for business and institutional use. Private clients do not receive their own platform access or submit an access request. Your dispatch team can coordinate through IMTO and keep you informed directly.
To request an introduction to a dispatch team, email portal@friedhof.city. Please do not include case information, health data or details about a deceased person in this initial contact request.
Drivers receive access through their organisation. They do not submit an independent business access request.
